Posted: 11th May 2025
Posted in: Bones Blog, General HR
Hey there and thanks for your question…it’s a good one. When it comes to maximum weekly hours, a number of factors come into play: the status of your employees (full time, part time or casual), whether you’re looking to have people work long hours on a regular basis, plus the nature of the roles in question. Let’s start with the big picture overview, then a link to a handy reference resource from the Fair Work Ombudsman.
Maximum weekly hours and the NES
Maximum weekly hours form part of the National Employment Standards (NES). The NES apply to all employees covered by the national workplace relations system, regardless of any award, agreement or contract.
The NES establish the maximum weekly hours for employees, as well as the circumstances in which an employee may refuse a request or requirement to work additional hours if the hours are unreasonable. They also set out arrangements for the averaging of hours of work under an award or agreement, or by agreement between an employer and an award/agreement-free employee.
What are the maximum weekly hours of work?
An employer must not request or require an employee to work more than the following hours of work in a week, unless the additional hours are reasonable:
An employee may refuse to work additional hours if they are unreasonable.
What factors determine whether additional hours are reasonable?
In determining whether additional hours are reasonable or unreasonable, the following must be taken into account:
What is an averaging arrangement?
An averaging arrangement is an agreement between an employer and employee to average the number of hours worked over a set period. Worded correctly, an averaging arrangement can eliminate the need to pay overtime for the hours covered by the agreement.
As long as the average number of hours is not more than 38 per week, the employee can work more hours in some weeks and fewer hours in others. When there is an averaging arrangement in place, this will be relevant in determining whether additional hours are considered “reasonable”.
There is no requirement for an employer and employee to enter into an averaging arrangement.
Read more about averaging arrangements and maximum weekly hours in the Fair Work Ombudsman’s factsheet on the subject here.
Bottom line?
Based on the NES, an employer should not ordinarily expect a full-time employee under an employment agreement to regularly work more than 38 hours a week.
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