Many companies significantly underestimate the value of onboarding new employees as part of their HR process.
New employees can easily feel overwhelmed. New jobs present many changes and challenges, and it’s natural to feel anxiety over this. According to the Harvard Business Review:
One way successful employers help new starters quickly become productive and engaged members of the team is though clear and practical orientation and onboarding processes. The differences between orientation and onboarding? Glad you asked.
Employee orientation (also often called induction) is a one-time event that welcomes new employees to your company. Orientation is general in focus and typically includes:
Conversely, employee onboarding is a series of events and trainings (including orientation) that helps new hires progress into successful and productive employees. Onboarding is more job – and department – specific and involves the design of a personalised program specifically tailored to the individual and their new role.
The onboarding process starts from when you first offer the new employee the job. Quality onboarding involves familiarising the employee with your team and business culture, helping them understand their role and they need to achieve to be successful and providing assistance allowing them to fit into your team both socially and professionally.
A quality onboarding process can include:
So why bother? Without a tailored and structured onboarding process, your new employee is less productive, more stressed, feels disconnected from the rest of the team, and is likely to look for work elsewhere. A cost to your business in every respect.
For an onboarding program to be effective, we suggest the timeline for proactively onboarding new employees to be at least 12 months. While that might sound an expensive and time-consuming commitment (and it is), your investment will reduce attrition and increase employee engagement, both which impact your customer satisfaction levels, team morale, reputation as a quality employer and your business bottom line. What you’re seeking is for your new employee to think “I totally made the right decision to work here” and perform at a commensurate level. And tell everyone they know how good it is to work for you. What’s the dollar figure on the value of that?
Give Bare Bones Consulting a call to discuss our range of HR services to help your business succeed.
Even if you elect to not proceed after our first complimentary consultation you’ll be in a better position to know what’s possible.
We believe our approach to HR is unique... but then again, so is your business.